Frequently Asked Questions
WHEN WILL MY ITEMS BE SHIPPED?
- All items have a handling period before they are processed and shipped.
- 99% of orders are shipped within 3-5 days of purchase.
- UK, Austrailia, Canada, and EU please expect a few extra days for delivery
WHERE ARE MY ITEMS COMING FROM?
- Our Office is in San Diego, CA. However some of our specialty items come direct from suppliers and ship from countries such as US, Australia, Germany, United Kingdom and China. In Some Instances your item can get take time to process through customs and take a few days longer for delivery.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
- For quicker shipping, items in the same purchase will be sent in separate packages, even if you've specified to ship items together.
Please keep this in mind when getting your items. If you don't receive your full order the rest is shortly behind the other items.
If you have any other questions, please contact us at Support@redrainbuddhastore.com and we will help you out.
HOW DO I GET TRACKING INFO?
- If you have ordered a product with standard shipping you will not have a tracking number. There is no option for tracking with standard shipping.
WHAT IS YOUR RETURN POLICY?
- We do not issue refunds on any of our Sale Items. The reason being is because items on our store are wholesale prices that we offer to the public.
ALL SALES ARE FINAL!
WHAT IF MY ITEM IS DAMAGED?
- Please take pictures of any damaged items and send them to us by email so we can help get your a new item shipped out.
For any damaged items please email us
We are an extremely passionate team dedicated to helping to enlighten others so we can all win together but we also love feedback and if you would like us to carry something in our store please reach out to us.